Frequently Asked Questions
Everything you need to know about your BRIC'S luxury travel experience.
What materials are used in BRIC'S luggage?
We use premium materials including full-grain Tuscan leather, high-tech polycarbonate, and our signature embossed PVC 'Pelle' material, ensuring both elegance and durability.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their travel gear sooner.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition with all tags attached. Please note that personalized or embossed items are final sale.
Does my BRIC'S product come with a warranty?
Yes, all BRIC'S products are covered by a limited warranty against manufacturer defects. The duration varies from 2 to 5 years depending on the specific collection.
How do I clean and maintain my leather bag?
We recommend using a soft, dry cloth for routine cleaning. For deeper care, use a high-quality leather conditioner, avoiding contact with water, oils, or direct heat sources.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.